Careers

HUMAN RESOURCES OFFICER

Grade and Starting Salary Range: FP4 $48,684 - $71,494 per annum

Additional Benefits: Overseas Tax Free Housing and Education Allowances, etc. (See Benefits Package for more information.)

Number of Vacancies: The Department of State is developing a rank-order register of eligible candidates to fill a limited number of Foreign Service Human Resources Officer vacancies. The specific number to be hired will depend on the needs of the Foreign Service.

Area of Consideration: All Sources

Location: Initial assignment will be to the Department of State in Washington, D.C. for orientation and training, followed by an overseas assignment of two years. Human Resources Officers normally spend an average of 60 percent of their careers stationed abroad, moving at two or three-year intervals.

All potential applicants are strongly urged to read this entire Vacancy to ensure that they meet all of the requirements for this position before applying.

Applicants must be American citizens and at least 20 years old to apply and at least 21 years of age to be appointed. By law, all career candidates must be appointed to the Foreign Service prior to the month in which they reach age 60.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

Foreign Service Human Resources Officers (HROs) serve at many of the approximately 265 Foreign Service posts throughout the world, at Department of State locations in the Washington, D.C. metropolitan area, and at the Florida Regional Center in Ft. Lauderdale. HROs manage American and foreign national human resources programs for the Department of State and participating U.S. Government agencies. Responsibilities cover a broad range of HR functions to include recruitment and staffing, employee training and development, performance management and appraisal, employee relations, salary and benefits administration, employee policies and procedures, labor relations, position classification, career counseling, and the supervision of the Human Resources Office staff.

In addition, HROs are responsible for:

Managing Employment of Local Staff through:

* Balancing U.S. laws and Department of State regulations with local labor laws and practices. Planning, developing and implementing effective human resources policies and procedures.
* Providing expert advice to managers and supervisors on human resources issues and facilitating problem resolution.
* Analyzing organization and workload issues, advising managers on position and organizational management design, providing guidance in the development of position descriptions and evaluating and classifying positions for locally employed staff.
* Researching and analyzing local labor market conditions and compensation practices to ensure local compensation and benefit plans meet U.S. and host-country requirements. Providing a cost-effective, competitive basis for recruiting and retaining top-notch local staff.
* Administering an effective, wide-reaching recruitment program. Interviewing, testing and hiring locally-employed American and foreign national staff.
* Planning, administering and conducting employee training and development. Managing performance evaluation, promotion, award, discipline, grievance, labor management and related human resources programs.

Advising on American Human Resources Policies and Procedures by:

* Serving as expert advisor to senior post management and supervisors on American human resources policies and procedures.
* Providing counseling, interpreting regulations and informing American Foreign Service employees of procedures affecting their assignments, performance evaluations, leave and retirement benefits, health and life insurance programs, salary, allowances, differentials and official travel.
* Developing orientation programs for new arrivals at post and advising them on housing, domestic employees, commissary privileges and post procedures. Providing family members with information on
* Planning and conducting in-house training opportunities.

A CAREER IN THE FOREIGN SERVICE

Human Resources Officers serve at U.S. embassies and consulates worldwide. Candidates must agree not only to serve at any U.S. diplomatic or consular posts abroad, but also at the Department of State in Washington, D.C. and the Florida Regional Center in Ft. Lauderdale, according to the needs of the Foreign Service. A career in the Foreign Service involves uncommon commitments and occasional hardships, as well as unique rewards and opportunities. As a member of a diplomatic team, you will help to accomplish the mission of the Department of State and also be a representative of your country to the people of other nations. A decision to enter this career must involve unusual motivation and a firm dedication to public service.

Upon entry into the Foreign Service and after completion of formal training, usually in the Washington, D.C. area, Human Resources Officers will normally be assigned overseas. Both the first and second overseas assignments, which are directed, will be two years in length. Subsequent assignments will be made through an open process based on needs of the Foreign Service, career development requirements and individual preferences, and will normally be two or three years in length.

Many overseas posts are in small, remote countries where harsh climates, health hazards and other discomforts exist and where American-style amenities frequently are unavailable. Personal security frequently becomes an area of concern, particularly in countries where there is political unrest or terrorist activity. However, careers in the Foreign Service offer special awards, including the pride and satisfaction of representing the United States and protecting U.S. interests abroad.

The Foreign Service strives for diversity in the representation of gender, race and ethnicity within its work force.

INITIAL SALARY

Newly hired Human Resources Officer career candidates are assigned at the FP-04 level. Specific step (or salary) within that level will be determined at the time a firm offer of employment is made. Steps may be awarded based on such factors as the level of graduate education and directly related specialized experience.

Current Federal Civil Service employees (or former employees) will also be assigned at the FP-04 level. Specific step (or salary) within the FP-04 level will be set at the nearest possible salary rate of the current (or previous) grade, provided the work performed is relevant to human resources activities.

COMPETITIVE PROMOTION AND WITHIN-GRADE INCREASES

Human Resources Officer career candidates are eligible to compete for promotion to FP-03, in line with Department of State policies. Subsequent promotions are also competitive. Due to the limited number of yearly promotion opportunities, promotion panels select promotees based on published criteria and quality of performance. Performance is evaluated annually, in writing, by the supervisor.

In general, Foreign Service employees with documented satisfactory performance are eligible to receive a within-grade step increase annually up through step 10 and biannually from step 10 through step 14.

TENURE

Human Resources Officer career candidates are considered for tenure (career status) after they have acquired a minimum of two years experience in the Foreign Service. A Tenuring Board determines suitability based on a number of factors. If tenure is not granted during the first review, a second review will be made one year later. Failure to achieve tenure in the prescribed timeframe of four years is grounds for separation.

EDUCATION AND SPECIALIZED EXPERIENCE REQUIREMENTS

All Human Resources Officer applicants must meet the following requirements:

Applicants must have a bachelor's degree in business administration, human resources or other related field and at least three years of specialized work experience in human resources or six years of specialized work experience in human resources. All specialized work experience must have been of a progressively responsible nature in the field of human resources. Experience must include at least three of the eight fields mentioned under specialized experience below and must have been gained during the last six (6) years.

Education completed in foreign colleges or universities may be used to meet Federal job requirements for this position if the applicant can show that foreign education is comparable to education received in the United States. It is the responsibility of the applicant to provide such evidence when applying for Federal jobs. To view how foreign education is evaluated for federal jobs please visit careers.state.gov/forms/foreign_ed_eval.pdf.

Specialized experience is professional work in the fields of human resources management, public administration or general management support which demonstrates that the applicant has acquired, and is able to apply, a combination of specific knowledge, skills and abilities appropriate to a Foreign Service Human Resources Officer position. Examples are:

1. Experience in a human resources office in a government agency or in the private sector with responsibilities for program planning and policy development.
2. Experience in recruitment, qualifications examination and placement of professional and/or support staff personnel.
3. Experience in position classification/job evaluation.
4. Experience in wage and benefits surveys and analysis.
5. Experience in the administration of employee benefits programs such as health benefits, life insurance and retirement systems.
6. Experience in labor relations and equal employment opportunity issues in government or business.
7. Experience in employee career development and training.
8. Experience in performance management/employee evaluations.

In addition to meeting the requirements above, ideal applicants will be creative thinkers possessing excellent interpersonal, verbal and written communications skills and a strong customer service orientation. Experience in the international human resources field and/or experience managing a diverse workforce are a plus.

How you will be Evaluated

Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated.

How to Apply

Applications must be submitted electronically through the "Gateway to State" system. To access this system, please login to Gateway to State, or click on the Gateway to State button at the top of the page. As part of the online application, applicants will be asked to submit the following required documents:

Required documents

1. Supplementary Questionnaire

Purpose: The purpose of the Supplementary Questionnaire is to allow an opportunity to describe examples of your experience, which relate to the skills listed below and best show your ability to handle various aspects of personnel/human resources management work. The information you give will be used to help structure your oral examination/interview should you be invited to one.

Instructions: Using plain white paper and either a typewriter or word processor, individually address each of the five items listed below limiting responses to 300 words or less for each item. Describe how you have used these abilities and/or knowledge, referencing the source from which the work-related experience was acquired. Your examples can be drawn from any part of your experience but they must describe things that you, personally, have done. You should compose your replies carefully, as one of the skills required of an experienced human resources manager is the ability to write clearly and concisely.
1. Ability to manage and supervise a staff involved in human resources/personnel management work for an organization(s) with diverse human resource requirements and objectives
2. Ability to plan and organize work under the pressure of tight deadlines, rigid time frames and difficult circumstances
3. Ability to develop and present human resources issues and analytical information both orally and in writing
4. Demonstrated skill and experience in the use of personal computers and standard office applications, i.e., word processing, spreadsheets and databases
5. Experience living and working in a multicultural environment, either overseas or in the U.S.

2. A two-to-three page typed (doubled-spaced) narrative autobiography which discusses your:

* personal background
* general comments on work experience
* personal interests and hobbies
* motivation for joining the Foreign Service

In cases where education is substituted for experience, copies of college transcripts, diplomas, etc. must be presented at the time of oral assessment. These materials become the property of the Department of State and will not be returned.

Selected candidates: Please note all travel and other expenses incurred in connection with the oral assessment are the responsibility of the candidate.

Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 310, sons and daughters of federal employees cannot be granted preference in competing for these employment opportunities.

The Department of State is committed to equal opportunity and fair and equitable treatment for all without regard to race, color, national origin, sex, religion, age, sexual orientation, disabling condition, political affiliation, marital status, or prior statutory, constitutionally protected activity. The Department provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should so advise the Department. All decisions for granting reasonable accommodations are made on a case-by-case basis.

CONSTRUCTION ENGINEER

Grade and Starting Salary Range: FP-04, $48,684 - $71,494

Number of Vacancies: The Department of State is developing a rank?order hiring register of eligible candidates to fill a limited number of entry-level Foreign Service Construction Engineer (FSCE) vacancies. The number to be hired will depend on the needs of the Foreign Service.

Area of Consideration: All Sources.

Location: Initial training and orientation will be in Washington, D.C. and may include overseas travel on temporary duty. After six-months to two-years, appointees will be assigned overseas to a construction project for a tour of two or more years, according to the needs of the Foreign Service.

All potential applicants are strongly urged to read this entire Vacancy Information to ensure that they meet all of the requirements for this position before applying.

Applicants must be American citizens and at least 20 years old to apply and at least 21 years of age to be appointed. By law, all career candidates must be appointed to the Foreign Service prior to the month which they reach age 60.

For more information, contact HR/REE, 202-261-8884, CONVACANCYINFO@STATE.GOV.

DESCRIPTION OF DUTIES:

An FSCE is a professional engineer in the Office of Overseas Buildings Operations, responsible for monitoring contractor work on Department of State construction projects overseas. The FSCE is a member of a U.S. Government team which ensures that construction work is professionally performed according to applicable plans, specifications, schedules and standards.

The following are typical duties, performed at various grade levels, in the course of a career as a Foreign Service Construction Engineer.

In Overseas Assignments:

1. Oversee contractor activities to ensure proper execution of construction work for new properties or improvements to existing properties used by the Department of State and other foreign affairs agencies of the U.S. Government overseas.
2. Inspect construction work for contract compliance.
3. Render technical interpretations of plans and specifications.
4. Review and approve contractor submittals.
5. Evaluate, negotiate, and approve change order proposals.
6. Evaluate and participate in settlement of contractor claims and disputes.
7. Prepare cost estimates for change orders and claim settlements.
8. Monitor ongoing and forecast final construction completion costs.
9. Approve and monitor contractor's construction schedule; identify and resolve sources of delay.
10. Approve and monitor contractor's safety and security programs.
11. Approve and monitor contractor's quality control/quality assurance program.
12. Verify and approve payments to contractors.
13. Coordinate architect/engineer services during construction.
14. Prepare comprehensive and timely reports on construction project activities.
15. Prepare and administer budgets for construction management activities.

In a Washington Assignment:

1. Coordinate technical, financial, logistic and administrative support for overseas construction projects.
2. Participate in the development of designs, plans, specifications and completion schedules for new construction and renovations of State Department buildings overseas; and provide guidance to architect/engineering firms under contract to the Department.
3. Travel to project sites to evaluate local construction capabilities, observe progress of ongoing projects and evaluate the performance of those involved in the construction.
4. Develop special contract terms and conditions according to project requirements.
5. Participate in pre-qualifying bidders, evaluation of bids and contract award negotiations.
6. Develop site staffing plans and participate in selection and assignment of personnel.
7. Participate in development of policies and procedures relating to the Department's overseas construction program.
8. Coordinate procurement and shipment of government-furnished construction material and equipment.
9. Develop construction management budgets and participate in the allotment and management of funds.
10. Receive specialized training.

INITIAL CAREER DEVELOPMENT ASSIGNMENTS:

Upon entry into the Foreign Service and after completion of orientation and familiarization training, a Construction Engineer will normally be assigned to an initial tour in Washington, D.C. during which temporary overseas duty assignments of two- to six-weeks are common. After the initial tour, assignments will be for periods of two- to four-years duration overseas or in the U.S. and will be based on the Department needs, career development requirements and personal preferences.

CAREER TRACK MOVEMENT:

Promotions beyond FP-04 are based on annual performance evaluations in competition with other Construction Engineers at the same grade level. Available promotions are awarded to those who have best demonstrated the ability and potential to perform at a higher level of responsibility.

Assignment opportunities for Construction Engineers range from grade FP-04 entry?level positions up to Senior Foreign Service. Entry-level positions provide technical, logistic and administrative support to overseas construction projects. While the Senior Foreign Service is responsible for overall senior level management of major construction projects overseas and programs in Washington.

INITIAL SALARY, SALARY INCREASES AND TENURE:

Initial salaries for new employees are set within the FP-04 pay scale depending on education, specialized experience and salary history. Salaries are determined at the time the offer of employment is made.

Entry level salary for federal Civil Service candidates appointed without a break in service is set at the rate in the Foreign Service salary schedule nearest to the base salary rate of their previous GS salary, provided the work performed in the previous position is related to Construction Engineering activities.

In general, persons with satisfactory performance ratings receive a within-grade salary increase annually through step 10 and biennially through step 14 if they have not received an equivalent increase during that period.

Foreign Service Specialist Career Candidates are considered for tenure by a Tenuring Board after a minimum of two years experience in the Foreign Service.

EDUCATION AND SPECIALIZED EXPERIENCE REQUIREMENTS

In addition to the general requirements for employment in the Foreign Service, all Construction Engineer candidates must have at least a Bachelor’s degree at the time of appointment, as indicated below.

GRADE LEVEL ANNUAL SALARY EDUCATION REQUIREMENT SPECIALIZED EXPERIENCE
FP-04 $48,684 to $71,494 BS or BA Degree 5 years

EDUCATION REQUIREMENT:

1. Applicants must hold a Bachelor of Science or Bachelor of Arts degree from a program accredited by the Accreditation Board for Engineering and Technology (ABET), National Architectural Accrediting Board (NAAB) or American Council for Construction Education (ACCE) within a college or university in one or more of the following disciplines:
* Architecture or Architectural Engineering
* Construction Engineering or Construction Management
* Civil/Structural Engineering
* Electrical Engineering
* Mechanical Engineering
2. Degrees received from non-U.S. colleges or universities will be considered acceptable based on any of the following evidences:
* The candidate submits an evaluation of completed course work from an accredited program in a college or university. The candidate must substantiate that foreign course work is equal to the curriculum recognized by the ABET, NAAB or ACCE.
* The degree holder was accepted for advanced study by an accredited program in a college or university recognized by the ABET, NAAB or ACCE.
* A state university in the U.S. accepts the institution as one whose transcript is given full value in subject areas applicable to the curriculum at the state university and is a recognized non-U.S. equivalent program by the ABET, NAAB or ACCE.
* The candidate presents evidence of registration as a professional engineer or architect by any state in the U.S.

SPECIALIZED EXPERIENCE REQUIREMENTS:

Specialized experience should show that applicants have an in-depth knowledge of their field and can be expected to perform engineering or architectural duties related to construction at Department of State projects worldwide. Specialized experience obtained through assignments to field sites on vertical construction projects will be given the most favorable consideration. Vertical construction projects are not limited to but include multi-story inhabitable buildings, large-scale residential communities and warehouses.

The applicant must substantiate that the required specialized experience was obtained on major vertical construction projects through assignments which required responsibility for coordination of architectural/engineering details, shop drawings, cost control and schedules at construction field sites.

Applicants should show that their academic achievements and/or job-related experience have been at progressively increasing levels of performance and responsibility. They must demonstrate experience and abilities in some or all of the following activities:

1. Managing and supervising construction projects.
2. Reviewing and checking construction drawings and specifications.
3. Inspection of construction work.
4. Managing financial elements of a construction project, such as budget and payments.
5. Applying test procedures and equipment used on construction projects.
6. Applying safety practices and procedures to construction projects.
7. Applying quality control and quality assurance practices and procedures to construction projects.
8. Development and application of construction scheduling techniques.
9. Administering construction contracts.
10. Utilizing computer software to management construction projects.
11. Demonstrate effective verbal and written communications skills with technical and non-technical personnel.
12. Display effective leadership and consensus building skills with colleagues, supervisors and subordinates.

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE

A master’s degree in a construction-related discipline may be substituted for one year of specialized experience or a doctoral degree in a construction-related discipline may be substituted for two years experience toward satisfying the one- to three-year specialized experience requirement.

EVALUATION OF EXPERIENCE:

The total experience of the applicant must be of a progressively responsible nature and convincingly demonstrate the applicant's ability to do the following:

1. Professionally perform construction contract administration.
2. Understand and interpret architectural plans, engineering drawings and specifications. Recognize errors, ambiguities or omissions and provide corrective recommendations.
3. Understand acceptable construction techniques, procedures, standards and materials to ensure construction is performed in accordance with applicable plans and specifications.
4. Inspect construction work, review material submittals and shop drawings to ensure compliance with contract requirements.
5. Monitor project progress according to an approved schedule. Identify causes for delays, develop and take corrective action.
6. Monitor construction project costs. Review and certify contractor requests for progress payments. Forecast total construction costs.
7. Analyze pending contract change orders, potential or actual claims and negotiate acceptable cost and time settlements.
8. Prepare project reports and recommendations. This includes both narrative and numerical presentations of project status information. Prepare written descriptions of problems and recommendations for solution.
9. Understand and apply test, quality control and safety procedures.
10. Communicate effectively orally and in writing.
11. Apply computer software to construction project management and fiscal control.
12. Recognize impending problems, develop options for action and recommend solutions.

QUALIFICATIONS WHICH ARE DESIRABLE BUT NOT REQUIRED IN ORDER TO BE CONSIDERED FOR EMPLOYMENT:

1. Design experience on construction projects.
2. Fluency in a foreign language.
3. A professional license in the applicant's field of specialty or an Engineer in Training Certificate. (Applicants who are unlicensed architects participating in an Intern Development Program should so state.)
4. Advanced degree in the applicant's field of specialty.
5. Experience with vertical construction projects outside the United States.
6. Demonstrated working knowledge of related engineering fields other than applicant's field of specialty.

How You Will Be Evaluated:

Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications.

How to Apply:

Applications must be submitted electronically through the "Gateway to State" system. To access this system please click here, or on the Gateway to State button above. As part of the online application, applicants will be asked to submit the following required documents:

Required Documents:

A. College Transcripts

All applicants must fax their college transcripts. This document must be faxed before the closing date of this announcement, which is midnight eastern time.

Both official and unofficial transcripts are acceptable as part of the application process. Applicants will be prompted to print out a fax coversheet once they have successfully submitted their application.

If you are selected for an interview you will be asked to bring your official transcripts to your oral assessment.

B. Supplementary Questionnaire

Purpose: The Supplementary Questionnaire provides an opportunity to describe examples of your experience which relate to the skills listed below and best show your ability to handle various aspects of construction engineering. The information you give may be used to structure your oral examination/interview should you be invited, and is an important factor in the competitive evaluation of applicants.

Instructions: Limit responses to 200 words or less for each item. Describe how you used the following abilities and/or knowledge, indicating the source from which the work?related experience was acquired. Examples can be drawn from any part of your personal experience. Compose your replies carefully, as one of the skills necessary to succeed as a Foreign Service Construction Engineer is the ability to write clearly and concisely.

1. Teamwork and Leadership: Discuss your ability to work toward a common goal. Give examples of instances where you have lead a team in the accomplishment of a specific goal.
2. Organization and Planning: Give examples which demonstrate your organizational and planning skills in accomplishing complex tasks according to a firm schedule.
3. Problem Solving: Give examples demonstrating your ability to think logically and objectively, to analyze problems, and to apply sound judgment in assessing the practical implications of alternative solutions.
4. Communication Skills: Give examples displaying your ability to communicate effectively and persuasively both orally and in writing.
5. Computer Skills: Describe specific instances which show the extent to which you used computer software to manage construction-related projects.
6. Cite specific examples from your background and experience, summarize your professional knowledge, skills and abilities which would apply to a career as a Foreign Service Construction Engineer.

C. Autobiography

A maximum 1,000 word autobiography which discusses your:

* Personal background
* General comments on work experience
* Personal interests and hobbies
* Motivation for joining the Foreign Service as a Construction Engineer

In cases where education is substituted for experience, copies of college transcripts, diplomas, etc. must be presented at the time of oral assessment. At the same time bring a copy of your Professional Engineering Registration or Certificate of Engineer in Training, or Architect License, if applicable. These materials become the property of the Department of State and will not be returned.

Selected candidates: Please note all travel and other expenses incurred in connection with the oral assessment are the responsibility of the candidate.

Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 310, sons and daughters of federal employees cannot be granted preference in competing for these employment opportunities.

THE DEPARTMENT OF STATE IS COMMITTED TO EQUAL OPPORTUNITY AND FAIR AND EQUITABLE TREATMENT FOR ALL WITHOUT REGARD TO RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE, SEXUAL ORIENTATION, DISABLING CONDITION, POLITICAL AFFILIATION, MARITAL STATUS, OR PRIOR STATUTORY, CONSTITUTIONALLY PROTECTED ACTIVITY. THE DEPARTMENT PROVIDES REASONABLE ACCOMMODATION TO APPLICANTS WITH DIABILITIES. APPLICANTS REQUIRING REASONABLE ACCOMMODATIONS FOR ANY PART OF THE APPLICATION OR HIRING PROCESS SHOULD SO ADVISE THE DEPARTMENT. ALL DECISIONS FOR GRANTING REASONABLE ACCOMMODATIONS ARE MADE ON A CASE-BY-CASE BASIS.

INFORMATION MANAGEMENT SPECIALIST
Grade and Starting Salary Range:

FP-5: $39,448 - $57,931
FP-6: $35,265 - $51,788

Additional Benefits: Tax-Free Housing overseas; Tax-Free Educational Allowance for eligible dependents, etc. (See "Benefits Package" brochure for more information.)
Number of Vacancies:

The Department of State is developing a rank-order List of Eligible Hires for Information Management Specialists. The specific number to be hired will depend on the needs of the Foreign Service.
Area of Consideration:

All Sources. Applicants must be U. S. citizens between the ages of 21 and 59 and able to qualify for a top secret security clearance.
Location:

Initial training and orientation will be held at the Department of State in Washington, DC, normally followed by two directed two-year assignments overseas. During their career, Information Management Specialists will serve both overseas and domestically - moving at two to four-year intervals.

For more information, contact HR/REE, 202-261-8884. IMSVACANCYINFO@STATE.GOV

All potential applicants are strongly urged to read this entire Vacancy Information to ensure that they meet all of the requirements for this position before applying.

Applicants must be American citizens and at least 20 years old to apply and at least 21 years of age to be appointed. By law, all career candidates must be appointed to the Foreign Service prior to the month in which they reach age 60.

DESCRIPTION OF DUTIES:

The U.S. Department of State is the lead foreign affairs agency formulating and implementing the President's foreign policy and representing United States interests throughout the world. The Department carries out this mission at over 250 Embassies and Consulates around the world, offices in the metropolitan Washington, DC area and other locations in the United States.

Foreign Service Information Management Specialists (IMS) are responsible for information resource management programs and information technology worldwide. The work is diverse and challenging. IRM employees support a vast spectrum of computer technology. They are responsible for managing and administering a worldwide telecommunications network, maintaining the telephone and wireless programs at overseas embassies and consulates, managing the Diplomatic Pouch and Mail operations and performing other duties such as supporting visits of high-level officials, including the President.

The ability to adapt to changing physical environments, work with differing levels of technology and keep abreast of the latest developments and innovations in the IT field are characteristic of Department of State Foreign Service Information Management Specialists.

DUTIES AND RESPONSIBILITIES:

At various times, and at locations around the world or at domestic locations, the following are examples of the types of duties and responsibilities assigned to Information Management Specialists. The duties vary according to the size of the post and the requirements of the specific diplomatic mission. This list is neither exhaustive nor in priority order:

Administer and operate classified and unclassified computer LANs; install, operate and maintain new hardware and software applications; and ensure computer operations are consistent with current Department of State and federal government operating and security policies and practices.

Administer and operate classified and unclassified telecommunications network equipment; including cryptographic equipment, multiplexers, modems, routers, switches and satellite equipment; install, operate and maintain network hardware and software, troubleshoot and restore outages within the network.

Duties at each post will differ and may not include network administration.

Provide assistance to users of information management services, including training users in the use of new software applications and guidance/assistance with new or amended information technology-related policies and procedures.

Administer the Embassies' and/or Consulates' classified and unclassified telephone and wireless programs including the installation of new equipment, maintenance and repair of equipment, and guidance/assistance to personnel in the proper use of these systems.

Administer the Embassies' and/or Consulates' emergency communications network, including the installation, testing, maintenance and deployment of various wireless and satellite emergency communications systems.

Administer and prepare classified and unclassified Diplomatic Pouch and Mail programs at overseas locations including managing Embassy/Consulate mailroom operations. Process the sending and receiving of official correspondence through the Diplomatic Pouch program, and assisting Diplomatic Couriers.

Monitor and implement security controls on state automated information systems both overseas and domestically. Support operations in the area of cyber security, contingency plan, general security operations and risk management.

The Department of State began creating Diplomatic Post offices (DPOs) at overseas posts which will phase out all APO/FPO mail facilities. DPO's are fully-functioning US post offices and separated from traditional post mailroom facilities. A Foreign Service IMS will manage DPO directly or indirectly.

Serve as part of the Embassy/Consulate's administrative team. Perform additional duties outside of normal information management activities as determined by Embassy or Consulate management or as dictated by specific circumstances.

INITIAL CAREER DEVELOPMENT/ASSIGNMENTS:

After an initial training period of several months in the Washington DC area, new Information Management Specialists (IMS) are assigned by management to their first two assignments for two years each to a position overseas. Subsequent assignments, either overseas or domestic, will typically be for periods of 2-4 years. Employees can expect to serve in any information technology area depending on the needs of their embassy or consulate. Specialists are part of the Embassy/Consulate administrative team. They may have the opportunity to participate in non-technical Embassy work and in social and community activities as part of the Embassy family. After the first two assignments, employees may request assignments in virtually any Embassy or Consulate worldwide. Assignments are made in consultation with the employee, taking into consideration the needs of the Department, the particular interests/skills of the employee, career development requirements, family circumstances, and individual preferences.

All employees are evaluated, in writing, once a year. The employee participates in this process. The evaluations form the basis for promotions, which are made by a panel of more senior employees, every year. In addition to the formal training program, Information Management Specialists advance in their career by performing well and taking progressively more responsible assignments.

Foreign Service career candidates are considered for tenure by a Tenuring Board after they have acquired a minimum of two years' experience in the Service as a career candidate and they have been administratively promoted to grade FS-04.

TRAINING:

Since technology changes constantly, frequent training is part of the Information Management Specialist's career. The Department has its own School of Applied Information Technology (SAIT) with a staff of 65 and a multi-million-dollar budget this year. Courses at SAIT range from the Microsoft suite of products (Windows 2003, Exchange 2003, etc.) to networking essentials, data communications, satellite operations, and PBX installation/maintenance. IM Specialists may also be sent to outside training institutions. Training begins with a 17-week introductory course for all new hires. Failure to successfully complete any aspect of this training could be grounds for separation. Later, Specialists take courses in specific software and/or equipment to prepare for new assignments. Besides technology training, IM specialists may also be provided opportunities to take additional developmental courses during assignments. These include, but are not limited to, management and leadership courses at the George P. Schultz National Foreign Affairs Training Center, and schools and universities in the Washington, DC area.

INITIAL SALARY AND SALARY INCREASES:

Initial salaries are determined in accordance with paragraph 1 or 2 below, whichever provides the greater benefit.

1. Initial salaries for new employees range from grade FP-6 through FP-5 depending on such factors as education received from accredited institutions of higher learning and specialized experience. To determine the specific grade/step, the candidate's education and specialized experience must be in excess of that which is required to qualify for the appointment grade as described in the Addendum, Section III, Education and Specialized Experience Requirements. Salaries are determined at the time offers of employment are made.

2. Entry-level salary for current or former Federal civilian employees will be set at the rate, within the Foreign Service grade to which they are appointed, that is nearest to the base salary rate of their previous salary, provided the work performed in the previous position is relevant to information management activities.

Information Management Specialists appointed at class FP-6 will be administratively promoted to class FP-5 following completion of 12 months with satisfactory performance and from class FP-5 to FP-4 following completion of 18 months in class with satisfactory performance. Further promotions are competitive and based on merit. Individuals promoted to the next higher grade receive additional salary equivalent to approximately six percent of the base salary.

In general, individuals with good performance will receive a within-grade increase annually in steps 1 through 9, and bi-annually in steps 10 through 14 of the FS salary schedule, if they have not received an equivalent increase during that period.

Also, the Department has an IT Skills Incentive Program (SIP) which pays IT employees serving in IT specific skill codes/positions, five (being eliminated on July 31st, 2007), ten or fifteen percent of their basic pay based on attainment of specific IT credentials.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE

Types of qualifying specialized experience and education/training are described in the following paragraphs. College or university students are welcome to apply one year prior to graduation. Official transcripts must be provided prior to appointment.

SPECIALIZED EXPERIENCE REQUIREMENTS:

Specialized experience is professional work that demonstrates the applicant has acquired, and is able to apply specific knowledge, skills and abilities appropriate to Foreign Service Information Management Specialist positions. Qualifying specialized experience (listed in the paragraph "Duties and Responsibilities") must have been acquired within the past six years and must demonstrate potential to perform in progressively responsible positions in the information management field. An applicant's work experience will be evaluated for level of responsibilities and length of experience.

Applicants must provide evidence of experience in the areas of personal computers, local area and wide area networking, COTS office automation software, network operating systems, IT industry standards, network protocols and technology trends.

EDUCATION AND SPECIALIZED EXPERIENCE REQUIREMENTS:

BA/BS/AA Degree: Studies must directly relate to the duties described in this vacancy announcement; courses of study and/or degrees must be in Computer Science, Information Management, Telecommunications Management, Computer Information Systems, Data Processing or other related computer networking fields.

AA Degree Equivalent: The "Equivalent" degree would include such items as a two-year Technical Certification from an Accredited Technical School. Certification would be in fields directly related to the duties described in this vacancy announcement; courses of study and/or certificates must be in Computer Science, Information Management, Telecommunications Management, Computer Information Systems, Networking, Data Processing or other related computer networking fields.

Technical Certificate/Product Certificates: Technical certificate(s) from an Accredited Technical School (Military or Commercial) in fields directly related to the duties described in this vacancy announcement; courses of study and/or certificates must be in Telecommunications Management, Information Management, Computer Information Systems, Computer Science or other related computer networking fields.

Applicants must have both CompTIA A+ and Network+ certifications obtained within the past five years. A CCNA certification can be used in place of the Network+ requirement but must have been obtained within the last three years as of the date of the application.

The Department of State will accept either certificates or score reports with the candidate's CompTIA identification number clearly listed as proof of certification within the last five years. The CCNA certification must be no older than three years and the proof of certification must also have the appropriate Cisco identification number.

Other fields would include certification in Microsoft Certified Systems Engineer, Microsoft Certified Solution Developer, Certified Computing Professional, or similar certifications.

Experience must have been acquired within the past six years.

Grade Level Education Specialized Experience
FP-05 BA/BS Degree*
AA Degree*
Technical Certificate(s)
Masters 0 years
2 years
3 years
2 years
FP-06 BA/BS Degree (Related Minor)*
AA Degree (or Equivalent)*
Technical Certificate(s)
No degree
Masters 0 years
0 years
2 years
3 years
1 year
* As described under Educational Requirements.

Credit may be given for graduate work only for studies directly related to the specialist category for which the applicant is being hired such as Masters in Computer Science and Management Information Systems, Information Management, Telecommunications Management, Computer Information Systems, Data Processing or other related computer networking fields.

How you will be Evaluated

Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications.

How to Apply

We are not currently accepting applications for the IMS vacancy.

Applications must be submitted electronically through the "Gateway to State" system. As part of the online application, applicants will be asked to submit the following required documents:

Required Documents

1. Supplementary Questionnaire:

Purpose: The purpose of the supplementary Questionnaire is to allow an opportunity to describe examples of your experience, which relate to the skills listed below and best show your ability to handle various aspects of information management specialist work. The information you give will be used to help structure your oral examination/interview should you be invited to one.

Instructions: Using plain white paper and using a typewriter or word processor, individually address each of the three (3) numbered items listed below limiting each response to 300 words or less. Describe how you have used the following abilities and/or knowledge, referencing the source from which the work-related experience was acquired. Your examples can be drawn from any part of your experience but they must describe things that you, personally, have done.
1. Practical Problem Solving: Using your knowledge of PCs, local area networks, and software, describe what you consider to be the best example of a situation where you had to find an innovative solution to a practical problem. Indicate who was affected by the problem and in what way, and the nature of the difficulties faced.

2. Organizing Your Own Work: Give an example of a situation that shows your ability to think logically, analyze problems, communicate with others, and apply sound judgment, particularly where you had to meet tight deadlines or work long hours. Indicate the complexity of the task you were organizing and the consequences if you had failed to meet your deadline.

3. Withstanding the Rigors of Overseas Life: What experiences have you had which might suggest you could handle the difficulties of overseas life? List any experience of living, working or traveling abroad and any evidence of aptitude for foreign languages.

2. A two-to-three page typed (double-spaced) narrative autobiography which discusses your:
* Personal background
* General comments on work experience
* Personal interests and hobbies
* Motivation for joining the Foreign Service

In cases where education is substituted for experience, copies of college transcripts, diplomas, etc. must be presented at the time of oral assessment. These materials become the property of the Department of State and will not be returned.

Selected candidates: Please note all travel and other expenses incurred in connection with the oral assessment are the responsibility of the candidate.

Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 310, sons and daughters of federal employees cannot be granted preference in competing for these employment opportunities.

The Department of State is committed to equal opportunity and fair and equitable treatment for all without regard to race, color, national origin, sex, religion, age, sexual orientation, disabling condition, political affiliation, marital status, or prior statutory, constitutionally protected activity. The Department provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department. All decision for granting reasonable accommodations are made on a case-by-case basis.

INFORMATION MANAGEMENT TECHNICAL SPECIALIST
(LAN/WAN NETs - TELEPHONE - WIRELESS)
Grade and Starting Salary Range: FP-5: $39,448 - $57,931
FP-6: $35,265 - $51,788
Additional Benefits: Tax-Free Housing overseas; Tax-Free Educational Allowance for eligible dependents, etc. (See "Benefits Package" brochure for more information.)
Number of Vacancies: The Department of State is developing a rank-order List of Eligible Hires for Information Management Technical Specialists. The specific number to be hired will depend on the needs of the Foreign Service.
Area of Consideration: All Sources. Applicants must be U. S. citizens between the ages of 21 and 59 and able to qualify for a top secret security clearance.
Location: The Department of State in the Washington, DC metropolitan area; Ft. Lauderdale, FL; and 28 Foreign Service posts throughout the world where technicians are assigned.

THE INFORMATION MANAGEMENT TECHNICAL SPECIALIST CAREER:

The U.S. Department of State is the lead foreign affairs agency formulating and implementing the President's foreign policy and representing U.S. interests throughout the world. Foreign Service Information Management Technical Specialists (IMTS) are responsible for the installation, repair, and maintenance of a wide range of digital, wireless, and telephone equipment.

The ability to adapt to changing physical environments, work with differing levels of technology, and keep abreast of the latest developments and innovations in the Information Technology field are characteristics of the Department of State Information Management Technical Specialists (IMTS).

DUTIES AND RESPONSIBILITIES:

The following are examples of the types of duties and responsibilities assigned to Information Management Technical Specialists. IMTS are assigned to 28 overseas locations, as well as the Washington, DC metro area and Ft. Lauderdale, FL, from which they travel extensively. The duties vary according to location, the size of the post, and the requirements of the specific diplomatic mission. This list is neither exhaustive nor in priority order, however, IMTS Specialists:

* Design, install, and maintain various telecommunications, wireless, telephone, and computer systems.
* Design, install, and maintain client/server-based local and wide area networks (LANs and WANs).
* Provide regional technical assistance to overseas missions via telephone, e-mail and on-site visits.
* Provide oversight for assorted hardware procurement, logistics, and maintenance programs.
* Perform technical site surveys to determine structural and technical requirements.
* Conduct fault isolation and technical control of voice frequency leased lines and digital/wireless network components.

In the execution of any of these duties and tasks, IMTS personnel may frequently be required to:

* Occasionally work in confined areas such as crawlspaces, attics, utility pits, tunnels, manholes and other confined spaces.
* Work from heights to include rooftops, ledges, bucket trucks, scaffolding and extension ladders.
* Perform manual installation operations to include hammer drilling, core drilling, pulling wire and cable, running and installing conduit and terminating various cables.
* Move and handle heavy objects such as crates, equipment racks and other building materials as required.
* Break open shipping crates, perform proper inventories of the contents and noting/reporting deficiencies.
* Following established safety regulations, work in and around electrical service panels and Uninterruptible Power Source (UPS) units. These duties include changing batteries, taking electrical measurements and making appropriate electrical connections as required

LAN/WAN Specialists must have in-depth technical knowledge of telecommunications and computer equipment and must be knowledgeable in testing techniques and trouble resolution. Wireless Specialists must have in-depth technical knowledge of RF systems and be able to perform major building surveys for upgrades or new HF/VHF/UHF wireless communication systems.

Telephone Specialists must have in-depth technical knowledge of computer-based, office telephone exchanges and systems.

CAREER DEVELOPMENT/ASSIGNMENTS:

After a three-week orientation and 17 to 23 weeks of job specific training in the Washington, DC area, new Information Management Technical Specialists (IMTS) will be assigned to either a domestic or an overseas location based on the needs of the Foreign Service. The first two assignments will be for up to two years. During this initial tour of duty, each new employee could also be required to complete several weeks of specialized vendor training at various facilities in the United States and overseas. Failure to successfully pass and complete required new hire training, including specialized vendor assessment testing/certification during the first two-year assignment, could be grounds for separation from the Foreign Service.

After the first two directed assignments, employees may request assignment in one of 28 overseas locations where there are vacancies. Assignments, domestic and overseas, will be for periods of 2-4 years. Overseas, employees can expect to travel extensively to area posts and to serve in any Information Technology area depending on the needs of the embassy/consulate served. Future assignments are made in consultation with the employee, taking into consideration the needs of the Department, the particular interests/skills of the employee, career development requirements, family circumstances, and individual preferences.

All Specialists are evaluated, in writing, once a year with the employee participating in this process. The evaluations form the basis for promotions, which are made by a panel of more senior employees that meet every year. Foreign Service career candidates are considered for tenure by a Tenuring Board after they have acquired a minimum of two years' experience in the Service as a Specialist career candidate and they have been administratively promoted to grade FS-04.

TRAINING:

Since technology changes constantly, frequent training is part of the Information Management Technical Specialist's career. The Department has its own School of Applied Information Technology (SAIT) with a staff of 65 and a multi-million-dollar budget. Courses at SAIT range from the Microsoft suite of products to networking essentials, data communications, satellite operations, and PBX installation/maintenance. IMTS are also sent to outside vendor training institutions. Developmental and specific technology courses are taken in preparation for new assignments. Besides technology training, IMTS are also provided opportunities to take developmental courses. These include, but are not limited to, management and leadership courses at the George P. Schultz National Foreign Affairs Training Center, as well as other schools and universities in the Washington, DC area.

INITIAL SALARY AND SALARY INCREASES:

Initial salaries are determined in accordance with paragraph 1 or 2 below, whichever provides the greater benefit.

1. Initial salaries for new employees range from FP-6 step 5 to step 14 to FP-5 step 5 to step 14 depending on such factors as education received from accredited institutions of higher learning. To determine the specific grade/step, the candidate's education and specialized experience are considered. Higher grades/steps are given when qualifications exceed the minimum requirements described below. Salaries are determined at the time offers of employment are made.
2. Entry-level salary for current or former Federal civilian employees will be set at the rate, within the Foreign Service grade to which they are appointed, that is nearest to their previous base salary, provided the work performed in the previous position is relevant to information management technical activities.
3. Information Management Technical Specialists appointed at class FP-6 will be administratively promoted to class FP-5 following completion of 12 months in class with satisfactory performance and from class FP-5 to FP-4 following completion of 18 months in class with satisfactory performance. Further promotions are competitive and based on merit. Promotions to the next higher grade equal approximately six percent of base salary. Each year, employees in steps 1-9 whose performance is satisfactory will receive a step increase (approximately three percent of base salary). Those in steps 10-13 receive a step increase every 2 years. Meritorious step increases are awarded to outstanding performers.
4. Based on their locations, employees may be eligible to receive additional pay and allowances. At a number of locations in the U.S., employees receive locality pay. Overseas, employees receive housing or a housing allowance. Depending on the overseas post, employees may also receive hardship pay, danger pay, education, and cost of living allowances.

SPECIAL CIRCUMSTANCES OF DUTIES:

Information Management Technical Specialists must be willing to work independently without supervision. They are very often their own technical engineers and must be innovative, especially when working at isolated overseas posts. They are frequently required to make on-site repairs or devise novel solutions to equipment problems in the field. They may be required, and must be willing, to work on equipment outside their area of specialty, should the need arise. Information Management Technical Specialists are required to travel frequently to posts in their region of responsibility. They may be required to travel approximately 60 percent of the time, or more, from a regional office to constituent posts. They are also required to travel to locations where unhealthful and hazardous conditions exist.

SPECIALIZED EXPERIENCE REQUIRED:

LAN/WAN: Hands-on experience in the planning, installation, maintenance, and repair of the following types of equipment and systems: LAN/MAN/WAN environments, communications protocols to include X.25, X.400, TCP/IP and Ethernet, high-speed circuits, commercial satellite terminal, TDM/FDM multiplexers, CSU/DSU, modems, fiber optics, routers, switches, peripheral devices (laser printers, scanners, and OCRs). Must be knowledgeable in the use of associated test equipment for testing and trouble resolution. Experience must be directly related to these systems with at least 60 percent of the time in the maintenance and repair of these systems.

Wireless: Hands-on experience surveying, installing, maintaining, component-level repairing, and technically operating wireless systems. These include HF/VHF/UHF land mobile wireless two-way systems used in intercity wireless services.

Telephone: Hands-on experience surveying, installing and maintaining new or upgraded office telephone PBX systems.

DESIRED EXPERIENCE:

LAN/WAN: Experience installing and repairing cryptographic equipment and knowledge of Tempest Standards and Red/Black installation criteria. Applicants should possess a working knowledge of Windows 2000, Windows NT, MS Office, MS Exchange, MS BackOffice, and UNIX. Microsoft certified applicants (MCP/MCSE) are preferred. UNIX, SQL, Oracle and Lotus Notes experience is also desirable.

Wireless: Experience or training on High Frequency (HF) SSB, Tactical Satellite (TACSAT), VHF/UHF land mobile wireless and International Marine Satellite (INMARSAT) systems, Data Encryption Standard (DES) used in Motorola digital equipment, and Federal Communications General class or Radiotelegraph first/second class licenses.

Telephone: Experience on AT&T, Mitel, Nortel, or similar computer-based telephone switching equipment.

Qualifying experience must have been acquired within the past six years.

EDUCATIONAL REQUIREMENTS:

Grade Level Education Specialized Experience
FP-05 BS Degree (Related Degree)
AAS Degree (Related Degree)
Technical Certificate(s)
or 26 weeks of Specialized Training and 0 years*
and 2 years
and 3 years
FP-06 BA/BS Degree (Related Minor)
AAS Degree or Equivalent
Technical Certificate(s)
or 26 weeks of Specialized Training Technical Certificate(s)
Or 10 weeks of Specialized Training and 0 years*
and 0 years*
and 1 year

and 2 years
* See Specialized Experience Requirements paragraph above.

BS Degree: Studies must directly relate to the duties described in this vacancy announcement; study and/or degrees must be in Electrical Engineering, Electrical Engineering Technology, Electronics Engineering, Electronics Engineering Technology, Computer Engineering, or other related fields.

AAS Degree: Studies must directly relate to the duties described in this vacancy announcement; courses of study and/or degrees must be in Electrical and Electronics Technology, Electrical Engineering Technology, Electronics Engineering Technology, or other related fields.

Technical Certificates/Product Certificates: Technical Certificate(s) from an accredited Technical school (military or commercial) and/or training in fields directly related to the duties described in this vacancy announcement; courses of study and/or certificates must be in one of the specialties listed under "Specialized Experience Required."

Product Certification of the Following Industry-Recognized Products: Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE); Cisco Certified Internet-working Expert (CCIE); Certified Novell Engineer (CNE); Certified Computing Professional; A+; Certified Lotus Professional (CLP): IDNX or GDC Multiplexers; Telephone Certificates from Mitel, Nortel, GTE or, AT&T; Wireless or Satellite Certificates from Motorola, GE, Harris, Collins, Magnavox, McKay, or TWC; Licenses to include FCC and NARTE.

College or university students are welcome to apply one year prior to graduation. Official transcripts must be provided prior to appointment.

MANDATORY SKILLS, KNOWLEDGE AND ABILITIES:

1. Ability to think logically and objectively, demonstrating resourcefulness and judgment.
2. Ability to express oneself both orally and in writing.
3. Ability to work and deal effectively with others; tact and the ability to obtain cooperation and confidence from supervisors and subordinates in performing official duties.
4. Ability to work with minimum job supervision and a willingness to accept responsibility.
5. Ability to read and interpret schematic diagrams to detect circuit problems.
6. Ability to use oscilloscopes, multimeters, and other test equipment that are used in the applicant's area of specialty.
7. Ability to install and repair various equipment in the applicant's area of specialty.

INFORMATION MANAGEMENT TECHNICAL SPECIALIST
SUPPLEMENTARY QUESTIONNAIRE AND AUTOBIOGRAPHY:

Purpose: The purpose of this questionnaire is to obtain information to help determine if applicants meet minimum qualifications on the basis of work, specialized training, and volunteer experiences, and to rate those that qualified for selection for further consideration at the Assessment Center.

Instructions:

1. Using plain white paper and either a typewriter or word processor, individually address each of the four items listed below, limiting each response to 300 words or less. Describe how you have used the following abilities and/or knowledge, referencing the source from which the work-related experience was acquired. Your examples can be drawn from any part of your experience, but they must describe things that you, personally, have done.
2. In supplementary questionnaire format, submit an autobiography of 300 words or less, discussing your personal history, your interests and hobbies, and your motivation for a Foreign Service Career. You should compose your replies carefully, as one of the skills required of an Information Management Technical Specialist is the ability to write clearly and concisely.

QUESTIONNAIRE ITEMS:

1. Practical Problem Solving: Using your technical knowledge of networks and voice communications, describe what you consider to be the best example of a situation where you had to find an innovative solution to a practical problem. Indicate who was affected by the problem and in what way, and the nature of the difficulties faced.
2. Organizing Your Own Work: Give an example of a situation that shows your ability to think logically, analyze problems, communicate with others, and apply sound judgment, particularly where you had to meet tight deadlines or work long hours. Indicate the complexity of the task you were organizing and the consequences if you had failed to meet your deadline.
3. Handling Conflicting Priorities: Give one example which best illustrates a situation where you had to handle several different tasks at once and where it was important to ensure the quality of your work performance was maintained at a high standard. Indicate any resources you had to organize, and the pressure you were under to change, the order of priority.
4. Withstanding the Rigors of Overseas Life: What experiences have you had which might suggest you could handle the difficulties of overseas life? List any experience of living, working or traveling abroad and any evidence of aptitude for foreign languages.

PROCEDURES FOR APPLYING:

The following materials are required for a complete application package. They become the property of the Department of State and will not be returned.

* Completed U.S. Department of State Application for Employment (DS-1950).
* Completed Employment Data Form (This is an optional form which requests information to be used for statistical purposes only.) on pages 6 and 7.
* Official transcripts, plus any other official documentation which includes all courses taken, grades, semester or quarter hours earned, cumulative grade point average/s for all courses taken, class standing/s, and major. Transcripts are not required if no training or education is claimed.
* Product certificates and technical certificates.
* Responses to the Autobiography and Supplementary Questionnaire.

Applications will be considered as the completed packages arrive in the Department. The Department of State will be hiring a number of candidates yearly.

These documents should be submitted and addressed to:

U.S. Department of State
Attn: Information Management Technical Specialist Program
Application Evaluation Branch
5th floor, Room H-518
2401 E Street, NW
Washington, DC 20522

For additional information please refer to our web site at careers.state.gov or e-mail imsmail@state.gov or telephone (202) 261-8857.

Applications which are received through the State Department's inter-office mail system or mailed in Government-franked envelopes, will not be processed. Executive Branch agencies are barred by 5 US Code 3303, as amended, from accepting or considering prohibited recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 310, sons and daughters of federal employees cannot be granted preference in competing for these employment opportunities.

THE DEPARTMENT OF STATE IS COMMITTED TO EQUAL OPPORTUNITY AND FAIR AND EQUITABLE TREATMENT FOR ALL WITHOUT REGARD TO RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE, SEXUAL ORIENTATION, DISABLING CONDITION, POLITICAL AFFILIATION, MARITAL STATUS, OR PRIOR STATUTORY, CONSTITUTIONALLY PROTECTED ACTIVITY. THE DEPARTMENT PROVIDES REASONABLE ACCOMMODATIONS TO APPLICANTS WITH DISABILITIES. APPLICANTS REQUIRING A REASONABLE ACCOMMODATION FOR ANY PART OF THE APPLICATION OR HIRING PROCESS SHOULD SO ADVISE THE DEPARTMENT. ALL DECISIONS FOR GRANTING REASONABLE ACCOMMODATIONS ARE MADE ON A CASE-BY-CASE BASIS.

ENGLISH LANGUAGE OFFICER (ELO)

Grade and Starting Salary Range: FP-03, $60,081 - $88,231 per annum

Additional Benefits: Tax Free Housing Overseas, Tax Free Educational Allowance for eligible dependents, etc. (See "Benefits Package" brochure for more information)

Number of Vacancies: The Department of State is developing a rank ordered List of Eligible Hires to fill a limited number of Foreign Service English Language Officer (ELO) vacancies. The specific number to be hired will depend on the needs of the Foreign Service.

Area of Consideration: All Sources

Location: Foreign Service English Language Officers will spend approximately 75 percent of their careers stationed abroad, moving at two-to-four year intervals. The remainder of their time will be spent at the Department of State in Washington, D.C. Individuals must be willing to serve worldwide.

All potential applicants are strongly urged to read this entire Vacancy Information to ensure that they meet all the requirements for this position before applying. Applicants must be American Citizens and at least 20 years old to apply. They must be at least 21 years of age to be appointed. By law, all career candidates must be appointed to the Foreign Service prior to the month in which they reach age 60.

DESCRIPTION OF DUTIES:

The Department of State's Bureau of Educational and Cultural Affairs (ECA) is responsible for the cultural and educational exchange programs that support strategic State Department policies and goals.

The Office of English Language Programs through its corps of approximately 24 Foreign Service English Language Officers (ELOs) serves as a catalyst for enduring positive change via its active commitment to high quality education, access to information, and effective global dialogue. English Language Officers develop sustained partnerships with English language professionals, encourage their membership in a mutually supportive global network, support their professional growth, and enhance their ability to influence positively the lives of their students. They enable teachers to teach more effectively vital communication skills, offer a window on U.S. society, history, and culture, and encourage analytical thinking, tolerance for difference, and increased understanding among themselves and their students.

I. A CAREER IN THE FOREIGN SERVICE

Regional English Language Officers (RELOs) assigned overseas have regional responsibilities. RELOs are currently based in Amman, Bangkok, Budapest, Cairo, Dakar, Jakarta, Kiev, Lima, Mexico City, New Delhi, Pretoria, Rabat, Santiago, and Tashkent. Country-specific ELOs are based in Ankara and Moscow. All ELOs work closely with the Public Affairs Sections of their home embassies and regularly visit all the U.S. embassies within their areas of regional responsibility, which may include five to ten countries. ELOs based in Washington provide administrative support for the ELOs overseas, design and administer exchange programs, develop English teaching materials, and may travel abroad to conduct training and consult about English language programming.

While the preference of an applicant for a particular post or area of assignment is given every possible consideration, assignments are dictated by the needs of the Foreign Service.

II. FOREIGN SERVICE SELECTION PROCESS

The Foreign Service selection process is lengthy, multi-staged, and due to the limited number of appointments available, highly competitive. For detailed information about the process, see the link Steps to becoming a Foreign Service Specialist at careers.state.gov/specialist/join/.

A complete application package contains the materials listed in Section V of this vacancy announcement. Materials submitted become the property of the Department of State and will not be returned. An application may be terminated whenever any materials do not meet the eligibility requirements for employment in the Foreign Service.

III. THE ENGLISH LANGUAGE OFFICER CAREER

Foreign Service English Language Officers (ELOs) provide professional expertise and program support to U.S. embassies and consulates around the world through a variety of responsibilities:

* Counseling and assisting U.S. mission officials in determining and developing the most effective use of English language programs and services to meet the post's Public Diplomacy and Mission goals.
* Establishing and cultivating professional relationships with academic institutions, other government agencies, and NGOs in areas of policy and program development for English language programs both in Washington and in the field.
* Establishing and maintaining contacts with host country education officials and academic institutions involved in delivering English language programs, especially programs training teachers of English.
* Evaluating and reporting to Washington on the English language programs in the geographic area of regional responsibility and recommending new programs.
* Providing academic and programmatic guidance for Embassy-sponsored English Teaching Programs for certain embassies in Africa, the Near East, and East Asia.
* Providing administrative and logistical support from Washington for the ELOs overseas.
* Providing policy guidance for the English Language Specialist, English Language Fellow Program English Access Microscholarships and E-Teacher programs.
* Acting as liaison to Department regional bureaus to explain policies and provide guidance on the development and implementation of programs in the regions.
* Providing guidance and expertise to bureau officers in the development and administering of bureau exchange programs through which foreign teachers of English visit and observe English teaching programs in the United States.
* Researching, developing, or supervising the development of printed, audio, visual, and electronic media English teaching materials.
* Assisting with the editing and production of the Department's journal for English language professionals, English Teaching Forum.
* Traveling abroad at the request of embassies to conduct seminars or workshops and to consult about English language programs.

IV. INITIAL SALARY, SALARY INCREASE AND TENURE

The salary grade for entering Foreign Service English Language Officers is FP-03. The actual salary is dependent upon such factors as additional graduate-level education and directly related specialized experience beyond that necessary to satisfy basic qualification criteria. To be creditable, such education and specialized experience must be in excess of that which is required to qualify as described under Section V. Qualifications and Requirements. Salary level will be determined at the time of a conditional offer of employment. Individuals already working in government positions may be appointed based on highest previous U.S. rate as a Federal employee, which will be determined at the time of a conditional offer of employment.
Grade Level Salary Range Education Experience Teaching ESL/EFL Experience in Teacher Training
FP-03 $60,081-$88,231 Master's Degree in the field of TESL, TEFL or applied Linguistics from an accredited United States Graduate program. 5 years
At least two (2) years in an overseas setting; experience in program administration;(2) years preferably in a multi-cultural setting; At least two (2) years experience in teacher training 5 Years

* One in-grade step increase may be given for a second Master's degree in a work- related field, awarded before the date of appointment.
* Two additional steps may be given for a doctoral degree in a work-related field, awarded before the date of the appointment.

Foreign Service English Language Officers are considered for promotion annually in competition with others in their specialty. A member must meet the two-year eligibility requirement before promotion consideration, and only two years experience are required for tenure consideration.

V. QUALIFICATIONS AND REQUIREMENTS

Candidates must be U.S. citizens and have a native speaker command of English. As Foreign Service Officers, they must be willing to serve in any U.S. mission as well as in Washington, D.C. Most positions require travel, usually from 40 to 60 % of the time, according to program needs and budget restrictions. Applicants must be at least 21 years of age but not more than 60 on the date of the appointment.

A qualifications evaluation panel will review all applicant files and recommend only the most competitive applicants. Selected applicants will participate in an examination that assesses the applicant's writing skills. The ability to draft an essay demonstrating a strong command of English grammar, spelling and punctuation is essential. A passing grade on the written essay allows the applicant to proceed to the personal interview and oral assessment portion of the candidate selection process, all to be carried out in Washington, D.C.

Prior to appointment, English Language Officer candidates must undergo a thorough background investigation to determine eligibility for a security clearance, undergo an extensive medical examination to obtain a medical clearance for worldwide service, and be determined suitable for appointment to the Foreign Service.

EDUCATION REQUIREMENT

In addition to the general requirements for employment in the Foreign Service, an applicant must have a Master's degree in the field of TESL, TEFL, TESOL, or Applied Linguistics from an accredited United States graduate program. Substantial advanced academic work beyond the M.A. is preferred. Candidates must have substantial formal experience in studying a foreign language or demonstrated ability to use a foreign language in an international setting.

SPECIALIZED REQUIREMENTS

Applicants must have a minimum of five years of recent, progressively responsible experience in academic programs for teaching and learning English. A minimum of two of these years must have been in an overseas setting.

* Knowledge of current U.S. theory and practice in the teaching and learning of English, with special emphasis on the training of teachers of English.
* Experience in teaching ESL and/or EFL skills, preferably at a variety of levels with at least two years of that experience in an overseas setting.
* Experience in pre-service and/or in-service teacher training programs.
* Experience in supervising or coordinating programs for teaching English language skills.
* Experience in the administration of an English language program including needs analysis, student and faculty evaluation, policy development, curriculum development, materials development, and budgeting responsibilities.
* Skill in oral communication, including public speaking and conducting workshops and seminars.
* Skill in written communication, including writing concise evaluative reports and program development plans.
* Ability to work effectively with professional colleagues to design, implement, evaluate, and promote English language programs in a cross-cultural environment.
* Ability to supervise and effectively manage the activities of subordinates involved in English language programming and related public diplomacy activities.
* Ability and stamina to carry out extensive travel, including long international flights, as well as regular travel in overseas areas of varying climates and conditions.

DESIRABLE EXPERIENCE

The ideal candidate will have some or all of the following knowledge and experience:

* Knowledge of area studies in one or more international areas.
* Proven ability in leadership and management, preferably in a multi-cultural setting.
* Experience in teaching critical thinking, conflict resolution, problem solving, etc.
* Knowledge of and experience with applications of information technology to language teaching and learning.

SUPPLEMENTARY QUESTIONNAIRE

Purpose: To provide an opportunity to describe your experiences that relate to the required skills which best show your ability to accomplish the work of the Foreign Service English Language Officer.

Instructions: Using plain white paper and either a typewriter or word processor, individually address each of the two items listed below, limiting your responses to 250 words or less for each item. The writing should be double-spaced. Examples can be drawn from any part of your experience, but must reflect personal accomplishments.

1. Leadership and Managerial Abilities: Describe a specific example or examples of your leadership and managerial abilities in an English language program; evaluate the impact of this action and project how these experiences might apply to your job as an English Language Officer.
2. Functional Experience: Describe specific examples which demonstrate your experience in planning and implementing significant English language programs in teacher training, curriculum design, or materials development. Describe how you evaluated the success of the program and assess the long-term effects, if any, of the program.

VI. PROCEDURES FOR APPLYING

The following materials are required for a complete application package. These materials become the property of the Department of State and will not be returned. All items listed must be submitted together.

1. Completed Application for Federal Employment (DS-1950) at foia.state.gov/forms/Employment/ds1950.pdf.
2. Completed Employment Data Form. This is an optional form, which requests information to be used for statistical purposes only.
3. Official transcripts, plus any other documentation which includes courses taken, grades, semester or quarter hours earned, cumulative grade point averages for all courses taken, class standing, and major (copy of diplomas, certificates, and graduate level degrees).
4. Completed Supplementary Questionnaire—the two essays described in Section V above.

All applications, postmarked no later than September 15, 2006 should be sent only by Federal Express or Courier –no USPS– addressed to:

U.S. Department of State
Application Evaluation Branch
Attn: English Language Officer Program
2401 E Street NW, Room H-518
Washington D.C. 20522

For additional information please telephone (202) 619-5869.

Applications received through the Department of State's inter-office mail system or mailed in Government-franked envelopes will not be accepted.

Executive Branch agencies are barred by 5 USC 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 USC 3110, sons and daughters of federal employees cannot be granted preference in competing for these employment opportunities.

THE DEPARTMENT OF STATE IS COMMITTED TO EQUAL OPPORTUNITY AND FAIR AND EQUITABLE TREATMENT FOR ALL WITHOUT REGARD TO RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE, SEXUAL ORIENTATION, DISABLING CONDITION, POLITICAL AFFILIATION, MARITAL STATUS, OR PRIOR STATUTORY, CONSTITUTIONALLY PROTECTED ACTIVITY. THE DEPARTMENT PROVIDES REASONABLE ACCOMMODATION TO APPLICANTS WITH DISABILITIES. APPLICANTS REQUIRING REASONABLE ACCOMMODATIONS FOR ANY PART OF THE APPLICATION OR HIRING PROCESS SHOULD SO ADVISE THE DEPARTMENT. ALL DECISIONS FOR GRANTING REASONABLE ACCOMMODATIONS ARE MADE ON A CASE-BY-CASE BASIS.